Accurate Inventory and efficient fulfillment operations are at the base of any successful online retailer.
Netsplice provides the tools and expertise to properly manage complex inventory situations, across a wide range of vendors, their available inventory, and reordering methods:
Reordering from vendors:
- printed catalogs and phone orders,
- emailed orders and inventory files, or vendor portal access,
- ftp, API or EDI Integration points.
Inventory types:
- On hand inventory,
- Drop-ship,
- Cross-dock.
A “higher than wished” online order cancel rate may be caused by overselling items no longer available, or by delays during fulfillment. By minimizing the cancel rate due to inventory availability or fulfillment delays, you not only save time and money, but will increase customer satisfaction.